Shipping Policy

Shipping Policy

We proudly ship to customers in the United States, Canada, Australia, and many other countries.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Estimated Delivery Time

• United States: 5–10 business days
• Canada: 6–12 business days
• Australia: 6–12 business days
• International: 7–15 business days

Delivery times may vary during holidays or due to customs processing.

Shipping Confirmation

Once your order has shipped, you will receive a confirmation email containing your tracking number.

Tracking Orders

Customers can track their order using the tracking number provided in the shipping confirmation email.

Incorrect Address

Please ensure your shipping address is correct before placing your order. VELORA is not responsible for delays or lost packages caused by incorrect shipping information.

Customs & Duties

International orders may be subject to customs duties or import taxes, which are the responsibility of the customer.